Learn about the types of people we help

One of our greatest strengths is the diversity of our members. This enables us to effectively assist a wide range of job seekers.

We currently hold a number of specialist contracts that deliver services to meet the specific needs of people with disability, young people and at-risk youth, job seekers from culturally and linguistically diverse (CALD) backgrounds, job seekers who are homeless or at risk of homelessness, and ex-offenders.

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We spend more time with people in need

Maintaining job seeker engagement is crucial. Job Futures has consistently outperformed the JSA provider average for minimum contacts with clients during contract performance periods.

(Source: M.Drayton/S.Watson presentation to JF National Conference 2014 - data from 1/7/09-31/3/14)

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A snapshot of services offered

The Job Futures network provides a diverse range of community services.

Employment services is only one of 15 specialist services that our network provides to communities. This diversity places Job Futures as one of the largest community service providers in the nation.

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Kitchen Academy Program: Preparing job seekers for hospitality

The Kitchen Academy Program, run by Job Futures member Youth Projects, based in Glenroy, has provided 10 months of work experience to young people facing unemployment, homelessness or health issues. Hume's youth unemployment rate is one of the highest in the country at 17%, compared with the national rate of 6%.

In a partnership between Youth Projects, Meadows Primary School and Hume Global Learning Village members, the program participants prepared breakfast, morning tea and afternoon tea in the school's kitchen and maintained its vegetable garden. They received training in food hygiene and preparation, as well as learning to work as a team, boost their self-confidence and build on communication skills.

Participant Ben Cox said he learned new skills and was able to discover new recipes. He is now looking for hands-on work at the docks or in a factory. Others have gone on to find work in the hospitality industry.

The next intake of participants will be trained at Sunbury Heights Primary School.

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Working with BP and Bunnings

Job Futures member ACSO has initiated project New Dawn which helps homeless participants re-engage with mainstream society.

Current employer sponsors include BP and Bunnings, with the list of partners continuing to grow. ACSO, as the lead agency, is partnering with employers to create a brighter outlook and a 'new dawn' for their JSA and DES participants.

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kitchen academy preparing the jobless for hospitality kitchen academy preparing the jobless for hospitality kitchen academy preparing the jobless for hospitality kitchen academy preparing the jobless for hospitality